by Guest Contributor | Feb 12, 2024 | Communication Preferences, Donor Communication, Donor Conversations, Donor Preferences, Phone, Phone calls, texting | Communication, Donor Conversation, Relationships, Stewardship
I recently re-read an article in the Washington Post on the new phone etiquette. Their hot take? “Text first and never leave a voice mail.” And while I get the sentiment behind that, it’s not universal – certainly not when it comes to communication with donors, many...
by Richard Perry and Jeff Schreifels | Sep 23, 2020 | Email, Media, texting | Communication, Cultivation, Stewardship
“What types of communications are most effective for stewarding major donors?” That’s the question Jeff and I were recently asked. The answer is surprisingly simple: Communication media that match the preferences of the donor. What has your donor told you about how...
