by Richard Perry and Jeff Schreifels | Jan 27, 2021 | decline, entropy, Relationships | Communication, Cultivation, Stewardship
Here’s a reality you must deal with in your mid, major and planned gift work. Everything, and I mean everything, is in decline and moving toward disorder. This is the law of entropy. The minute you start a relationship with a donor, it trends toward decline. Decline...
by Richard Perry and Jeff Schreifels | Jan 18, 2021 | Donor Service, Management, Relationships | Customer Service, Impact, Reporting Back
During this pandemic we’ve been talking about how best to communicate with donors when you’re no longer able to meet face to face. We’ve stressed that it’s not so important how often you do that, but rather how meaningful your contact is with the donor for your...
by Jeff Schreifels | Aug 18, 2023 | Learning Mindset, Rejection, Relationships | Major Gift Officers, Management, Qualifying
No one likes to feel rejected, whether it’s by a love interest, a friend, a family member, or a donor in your portfolio. But the fact is, if you do your work correctly, you’ll face a ton of rejection in your career. You won’t be able to avoid it – nor should you....
by Jeff Schreifels | Sep 13, 2024 | Professional Development, Rejection, Relationships | Major Gift Officers, Management, Personal Development, Professional Development, Qualifying
No one likes to feel rejected, whether it’s by a love interest, a friend, a family member or a donor in your portfolio. But the fact is, if you do your work correctly, you’ll face a ton of rejection in your career. You won’t be able to avoid it. Nor should you....
by Richard Perry and Jeff Schreifels | Dec 19, 2022 | Communication Preferences, Donor Communication, Relationships | Communication, Donor-Centered, Moves Management, Permission-Based Asking
If your caseload donor is silent, it could be that you’re not in sync with their communication preferences. Diana Peterson-More writes a brilliant article about communication alignment in her piece titled Tools and Techniques For Effective Communication. Read it. She...