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Principles of Connecting with Donors on Social Media

Principles of Connecting with Donors on Social Media

by Richard Perry and Jeff Schreifels | Mar 5, 2021 | preferences, social media | Communication, Cultivation

Recently, I shared a post entitled “Should You Be Your Donor’s Facebook Friend” where I addressed the dangers of connecting personally with a donor on social media. I wanted to follow up on that blog and tackle a related question: Are there ways to connect...
Donors Will Change Their Minds

Donors Will Change Their Minds

by Richard Perry and Jeff Schreifels | Feb 15, 2021 | Change, preferences | Communication, Donor-Centered, Passions and Interests

You know how Richard and I are always reminding you to make sure you really know your donors. We want to make sure you know how they like to be communicated with, what their passions and interests are and why they have them and that you use all of that information to...
How to Identify Donor Communication Preferences

How to Identify Donor Communication Preferences

by Richard Perry and Jeff Schreifels | Feb 8, 2021 | preferences | Communication, Donor-Centered

“I don’t know why they keep calling me,” said the frustrated donor. “I’ve told the person (the organization’s MGO) that I don’t like talking on the phone and to please email me. But he just keeps calling!” This is one of the most abusive things a MGO or PGO can do –...
The Reluctant Major Donor

The Reluctant Major Donor

by Richard Perry and Jeff Schreifels | Sep 25, 2019 | preferences, Research, Trust | Communication, Donor-Centered, Qualifying

You have one or two of them, right now, in your portfolio. It’s a major donor who just doesn’t want to communicate in person or on the phone with you. It’s frustrating for you, because they’re giving significantly to your organization, and you feel you could do so...

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