Five Things You Must Do At The Beginning of This Calendar Year #2 – Review The Performance Of Each Donor On Your Caseload

I will never forget the meeting I had with an MGO one day last year in late January. I had asked him to come to our meeting prepared to review how each of his donors had performed in the year that just ended. Our meeting was a disaster. To begin with, he waited until...

Five Things You Must Do At The Beginning of This Calendar Year #1 – Review Your Caseload And Take Action

The year has closed.  And now you know several things about your caseload: You know who didn’t give. You know who gave more than before. You know who you expected to give but didn’t and you don’t know why. You were surprised by what some donors did. How do you know...

Practice Gratitude: #4 of Five Resolutions for an Outstanding New Year

You may be thinking, “Practicing gratitude? How do you practice gratitude? Don’t you just show gratitude?” Well, yes and no.  Yes, you can show gratitude toward another person, but the kind of gratitude I’m talking about requires discipline.  “Gosh, Jeff, you’re...

Take Time for Reflection: #1 of Five Resolutions for an Outstanding New Year

Sometimes it feels like time is going so fast that a week or even a month has gone by and I have no idea how it happened.  Do you ever feel like that? Our world seems like it’s speeding up every year.  Faster connection rates, quad-core processors, 4G LTE cell...

Reflecting on 2012 — How did YOU do on those Resolutions?

Wow, can you believe 2012 is about to come to a close? I can’t. This year has just flown by. Naturally, at this point in December, I begin to think about all that has happened this past year and then I remembered that exactly a year ago I wrote the “Six New Year’s...