by Richard Perry and Jeff Schreifels | Aug 21, 2019 | Donor Fatigue, Moves Management, Strategy | Communication, Donor-Centered, Relationships
Your donor is tired. Tired of talking to you. Tired of hearing from you. Tired of your messages, appeals, and phone calls. Your emails. Tired of everything. You can tell something is not right. It’s coming out of the donor’s pores – the scent of rejection, a voice...
by Richard Perry and Jeff Schreifels | Aug 19, 2019 | MIC, Moves Management, Strategy | Communication, Donor-Centered, Passions and Interests
“I don’t know what to talk about.” That statement sums up the dilemma faced by many MGOs who, on a daily basis, get stuck with not knowing what to talk about with their caseload donor. It’s a common problem with a remarkably simple solution. If you’re thinking about...
by Richard Perry and Jeff Schreifels | Mar 11, 2019 | activity, Measurement, Moves Management | Accountability, Metrics, Performance
Sixth in a Series: 6 Questions Your Major Gift Plan Must Answer “Did our gross revenue go up from year to year?” “Did the Major Gift Officer get new money?” “How many face-to-face encounters did the MGO have with donors?” “How many hours did the MGO work? And how many...
by Richard Perry and Jeff Schreifels | Jan 30, 2019 | listening, Moves Management | Communication, Donor-Centered
I have to confess that I’m not a good listener. That’s why I’m sort of an expert on this subject and can write about it. My lack of listening is caused by a combination of the following: I am very objective-oriented, so the relentless pursuit of an objective (which...
by Richard Perry and Jeff Schreifels | Jan 4, 2019 | Donor Care, Moves Management, Strategy | Donor-Centered, Relationships
Your caseload donor has been making some new year’s resolutions. You know she has. And they likely include a review of her giving in 2018 and her relationship to the various organizations she donates to. What is she thinking? Likely, it goes one of two ways, as it...