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Promises Made and Broken with Major Donors

Promises Made and Broken with Major Donors

by Richard Perry and Jeff Schreifels | Nov 3, 2017 | Communication, Integrity, Strategy | Customer Service, Discipline, Moves Management

There’s a funny thing about a promise or commitment. They are so easy to make and, many times, so difficult to deliver on. As I write this I can think of a small list of promises I made in the last several months. I will keep all of them, because that is the right...
When Do You Say NO to a Donor?

When Do You Say NO to a Donor?

by Richard Perry and Jeff Schreifels | Jan 20, 2016 | CEO, Ethics, Integrity, Philanthropy, Quid Pro Quo | Major Gift Officers, Major Gifts, Philanthropy, Uncategorized

If you have been trained correctly as a development professional, you are donor-centered, providing outstanding customer service and essentially striving to say “yes” to donors. I mean, just about every blog post that Richard and I write emphasizes in some way how to...

Manipulation Never Works

by Richard Perry and Jeff Schreifels | Apr 29, 2015 | Ethics in Fundraising, Integrity, Relationship Management | Donor-Centered, Major Gifts, Moves Management, Uncategorized

If you have attended one of the many trainings of nationally recognized major gift gurus, you have likely learned many techniques and strategies on how to approach major donors. Much of this material is very good. But Jeff and I have sat in on some of those trainings...

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