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Leaders, How Strong Is Your Mistake-Owning Muscle?

Leaders, How Strong Is Your Mistake-Owning Muscle?

by Karen Kendrick | Jun 7, 2024 | Communication, Empathy, mistakes, Non-Profit Leadership | Communication, Executive Directors, Leadership, Management, Personal Development

Being a good leader doesn’t mean you have to be perfect. On the contrary, the one top tested behavior when it comes to positively impacting your team’s job satisfaction and plan to stay is your ability to admit when you are wrong. Previously, research across...
Not Caring Doesn’t Work

Not Caring Doesn’t Work

by Richard Perry and Jeff Schreifels | Oct 21, 2020 | Caring, Empathy | Donor-Centered, Mission

If, as a MGO or PGO, all you’re doing is shuffling papers around, making some contacts and working the plan in order to get the money – if this is all you’re doing, it’s not going to work for you, or your donor, or the organization long-term. Why? Because you don’t...
How to Deal with Emotion and Empathy Fatigue

How to Deal with Emotion and Empathy Fatigue

by Richard Perry and Jeff Schreifels | Jun 8, 2020 | Crisis, Empathy | Management, Self-care

We all know it’s true. This pandemic and now the unrest in the country is taking its toll on us. We’re stretched and tired. As Theresa Tapocsi, one of our Client Experience Leaders, said in an email to Jeff and me last week: “it feels like the first week of quarantine...
Train Yourself to Feel the Pain

Train Yourself to Feel the Pain

by Richard Perry and Jeff Schreifels | May 29, 2020 | emotion, Empathy | Impact, Mission

Can you feel the pain? Can you really feel it? The pain of a person not able to make ends meet, or abused by someone else, or suffering an injustice. The pain of a person who doesn’t have the opportunity to be educated – who lives in a world of not knowing, who lacks...
8 Things Your Team Needs From You

8 Things Your Team Needs From You

by Jeff Schreifels | Jun 30, 2023 | Communication, Empathy, Management, Non-Profit Leadership | Accountability, Leadership, Management, Structure

If you’re someone who manages a team of development professionals, this post is for you. Recently I received a message from a Director of Development sincerely asking, as a new manager, how they can best support their mid-level, major gift, and planned giving...
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