Improve Your Donor Relationships by Focusing on This ONE Thing in 2023

Improve Your Donor Relationships by Focusing on This ONE Thing in 2023

Recently, I was out with a bunch of friends for happy hour just outside Philadelphia. One of my friends had his cousin Chris (not his real name) visiting from San Diego. Chris is 31 and a top corporate lawyer in his area, making a high six-figure salary. He did his...
Question of the Month: What does it really mean when a donor says “no” to your request for a gift?

Question of the Month: What does it really mean when a donor says “no” to your request for a gift?

Some people may think that a fundraiser’s job is to get donors to say “yes.” But that’s not accurate. As fundraisers, our job is not to pressure donors toward any specific action, but to align with the donor on where they are, and what matters to them. The way you...
Your Reputation Matters: Restoring Donors’ Trust in Your Organization (Part 4 of 4)

Your Reputation Matters: Restoring Donors’ Trust in Your Organization (Part 4 of 4)

I was talking with a business colleague and asked him if he knew Ralph [not his real name]. “You know,” I said. “That guy who used to work at [name of organization].” “Oh, you mean Ralph [last name]? Yeah, I know him. Stay away from him, Richard. He is bad news. Did...
What Being Thrown Under the Bus Taught Me About Trust in Donor Relationships (Part 3 of 4)

What Being Thrown Under the Bus Taught Me About Trust in Donor Relationships (Part 3 of 4)

This is Part 3 of a series on building trust: “No Trust, No Relationship, No Money.” So far, on this journey of earning donor trust, we have talked about how trust starts with you, then moves to your key relationships within the organization, and from...
How Facilitation Skills Make You a Better Fundraiser

How Facilitation Skills Make You a Better Fundraiser

Have you ever experienced a well-facilitated meeting? If you have, you most likely came out of it feeling like your time was respected and a lot was accomplished. There was space for more in-depth conversation, introspection, creativity, and inspiration. It probably...