by Karen Kendrick | May 3, 2023 | Communication Preference, Donor Communication, Donor Relations, Relationship Building, Stewardship | Communication, Donor-Centered, Meaningful Connections, Passions and Interests, Relationships, Reporting Back, Stewardship
Have you ever caught yourself not really listening to what your donor is saying on the phone because you’re so busy thinking about how you can get them to meet with you? Or have you ever asked a donor to meet with you, saying you want to get their input, but you...
by Richard Perry and Jeff Schreifels | Apr 10, 2023 | Donor Communication, Donor Conversations, Donor Relations, Fundraising, Impact | Communication, Donor Conversation, Fundraising, Impact, Major Gifts
The worst way to start a conversation with a qualified donor on your caseload is to bring up any topic related to money. Like… After a gift: “We received your gift of X yesterday. Wow, that was an amazing and generous gift! Thank you.” Before an ask or leading into an...
by Guest Contributor | Mar 27, 2023 | DEI, Donor Communication, Donor Relations, Donors, Philanthropy, Women in Philanthropy | Diversity, Donor-Centered, Equity
At Veritus, we’re on a journey to create a more inclusive world, and we’ve learned a lot from trailblazers like today’s guest contributor, Yolanda F. Johnson. Yolanda is a leader in the non-profit space and an expert in DEI for philanthropy, and in...
by Robert Shafis | Mar 22, 2023 | Asking, Donor Conversations, Donor Relations, Philanthropy, Planned Giving, Planned Giving Officer | Asking, Communication, Cultivation, Curiousity, Donor Conversation, Permission-Based Asking, Philanthropy, Planned giving
“How many of your donors have made a planned gift?” A question like this, or really anything related to “planned giving,” strikes terror into your heart and the hearts of every other fundraiser I know, especially those who are not planned giving officers. The concept...
by Veritus Group | Mar 15, 2023 | Donor Communication, Donor Relations, Major Donors, Qualifying Donors, unresponsive donors | Communication, Major Donors, Qualifying, Relationships
You probably have a donor like this on your caseload: one who gives consistently every year but never responds to any outreach from your organization. How are you supposed to communicate with a donor if they never answer any of your phone calls or emails? Before you...