by Richard Perry | Apr 1, 2024 | Curiosity, Donor Communication, Donor Motivation, Passions and Interests, Story | Communication, Cultivation, Curiousity, Donor Conversation, Meaningful Connections, Motivation, Passions and Interests
Many frontline fundraisers do not think about the donor’s story as they are creating and executing their plan with that donor. That’s usually because the pressure to secure the donation has clouded the relationship. Rest assured – this is a normal situation to be in....
by Richard Perry | Mar 6, 2024 | Asking, Donor Communication, Fear, Permission-Based Asking | Asking, Communication, Donor Conversation, Motivation, Permission-Based Asking, Personal Development
You’re sitting across from the donor. You’ve already determined that an ask of $100,000 for the work she loves perfectly fits her capacity and inclination to give. But because she has given gifts in $5,000 increments for a total of $15,000 in one year, you’re...
by Jeff Schreifels | Feb 28, 2024 | Donor Communication, Donor Conversations, Donor meetings, Facilitation, Meetings | Communication, Donor Conversation, Donor Visits, Donor-Centered, Facilitation, Major Donors
When you’re meeting with a donor for the first time, you probably have a lot going on at your organization that you’re just bursting to tell them about. But that first conversation should really be about getting to know the donor, what they care about, and what...
by Guest Contributor | Feb 12, 2024 | Communication Preferences, Donor Communication, Donor Conversations, Donor Preferences, Phone, Phone calls, texting | Communication, Donor Conversation, Relationships, Stewardship
I recently re-read an article in the Washington Post on the new phone etiquette. Their hot take? “Text first and never leave a voice mail.” And while I get the sentiment behind that, it’s not universal – certainly not when it comes to communication with donors, many...
by Karen Kendrick | Dec 15, 2023 | Communication, Donor Communication, Email, Holidays, Planning | Communication, Planning, Structure, Year-End
Everyone at the office is just about ready to shut down their laptops for some time off during the holidays. But you don’t want to leave your donors hanging. What if they have questions about sending in a last-minute year-end gift? Now, this doesn’t mean you or your...