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Managing Your Fight-or-Flight Response for More Courageous Conversations

Managing Your Fight-or-Flight Response for More Courageous Conversations

by Karen Kendrick | May 2, 2022 | Anxiety, Communication, Conflict, Conversations | Communication, Conflict, Relationships

As a leader, when someone on your team is being territorial and difficult, it’s a good idea to pause and think about why. Possibly, like Jeff just talked about in his previous two blogs, it has to do with your culture, systems, or structures. You need to ask yourself...
Mastering Donor Conversations: A Guide to Purposeful and Meaningful Dialogue

Mastering Donor Conversations: A Guide to Purposeful and Meaningful Dialogue

by Karen Kendrick | Jan 5, 2024 | Conversations, Phone calls, Questions | Curiousity, Donor Conversation, Focus, Permission-Based Asking, Planning

I still remember that icky feeling I’d get after an awkward conversation with a donor. Phone calls in particular can feel weird for a number of reasons: your donor’s personality, your own comfort on the phone, or how trusting the donor is in talking to a fundraiser....
4 Types of Questions to Help You Avoid Awkward Donor Conversations

4 Types of Questions to Help You Avoid Awkward Donor Conversations

by Karen Kendrick | Sep 20, 2021 | Conversations, Phone calls, Questions | Donor Conversation, Permission-Based Asking, Uncategorized

I still remember that icky feeling I’d get after an awkward conversation with a donor. Phone calls in particular can feel weird for a number of reasons: your donor’s personality, your own comfort on the phone, or how trusting the donor is in talking to a fundraiser....
The Major Donor Right in Front of You

The Major Donor Right in Front of You

by Richard Perry and Jeff Schreifels | Nov 28, 2018 | charity, Conversations, Volunteers | Caseloads, Moves Management, Qualifying

Do this one thing this week. Find a loyal volunteer who you know has the capacity to give a substantial gift to your organization, and sit with them and ask them “why?” Why do they choose to spend time at your organization, rather than use that time some other way?...
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