by Jeff Schreifels | Dec 22, 2023 | Best Practices, Meaningful Connections, Reporting Back, Thanking | Donor-Centered, Meaningful Connections, Relationships, Thanking, Touch Points
Your donors don’t have time for you – until they do. How do you get to that “until they do” point in the relationship with your donor? You have to stand out. Your donor probably has five to six other organizations that are trying to capture their attention in the same...
by Richard Perry and Jeff Schreifels | Dec 30, 2020 | Cultivation, Receipting, Thank You | Communication, Donor-Centered, Thanking
One of the most frustrating aspects of our work in nonprofit fundraising is to uncover situations where donors are neglected, ignored or abused. You might think this is unnecessary and dramatic language to describe a donor care situation – until you hear about the...
by Jeff Schreifels | Nov 24, 2023 | Thanking, touch points, YMAD | Communication, Impact, Thanking
You know that when a donor gives a gift, your first job is to say thank you, as quickly as possible. And folks in our industry (including Richard and myself), have written, conferenced, and webinared this subject to death. But it still hasn’t sunk in. But today, just...
by Jeff Schreifels | Nov 22, 2024 | Thanks, touch points, YMAD | Communication, Impact, Thanking
You know that when a donor gives a gift, your first job is to say thank you, as quickly as possible. Amazingly, colleagues in our industry (including Richard and myself) have written, conferenced, and webinared this subject to death. And it still hasn’t sunk in. But...
by Richard Perry and Jeff Schreifels | Dec 18, 2020 | Appreciation, Reporting Back | Donor-Centered, Leadership, Thanking
How a Major University Blew It and How a Small Non-Profit Won A few years ago, I was flying on a small plane from Dallas to Midland, Texas to give a presentation. It’s about a one-hour flight. Sitting next to me on my flight was a big guy who (from his accent) seemed...
by Richard Perry and Jeff Schreifels | Nov 20, 2020 | Donor Retention | Impact, Moves Management, Thanking
Fifth in a Series: Things Major Donors Love (or Hate) I’ve always been a student of cause and effect and asking “so what?” Some of my friends say it’s irritating. Examples… Someone is describing a process – all the elements and sequencing, the cool attributes of this...