by Richard Perry | Nov 20, 2024 | Attitude, Back Office, gratitude | Reporting Back, Retention, Thanking
One thing that’s difficult for me to do is to focus on the positive things people do. Jeff and my wife both tell me regularly that I am too problem-oriented. There is good and bad news to this reality. The good news is that I am always focusing on what needs to get...
by Richard Perry and Jeff Schreifels | Sep 4, 2017 | Millennials, Strategies | Impact, Reporting Back, Retention
Watch out, the Millennials are coming. The latest census says there are 83.1 million of them in the United States and many more worldwide. There is a lot of chatter about this group of people. Some call them “the Me Generation,” filled with self-orientation and...
by Richard Perry and Jeff Schreifels | Aug 9, 2017 | social media, Thanking, Video | Communication, Reporting Back, Stewardship
Jeff and I talk quite a bit about using video to let your caseload donors know that their giving to your organization is making a difference. We came across a video that is a perfect example, from the Orange County Rescue Mission in Southern California. It tells the...
by Richard Perry and Jeff Schreifels | May 5, 2017 | Cultivation, Impact, Making a Difference | Donor Retention, Moves Management, Reporting Back
“So, tell me what you did with my money,” the donor said. And the silence and lack of response drove her away. Jeff and I hear stories like this every week. Every week! Sadly, this is one of the major causes of donor attrition – the donor gave a gift but did not...