by Richard Perry and Jeff Schreifels | Jul 18, 2018 | corporate giving, Foundations, Fundraising | Communication, Reporting Back, Retention
The main reason individual donors reduce or stop their giving is because they do not know their gift is making a difference. (Tweet it!) It’s that basic. Don’t tell the donor that their gift accomplished what you promised it would (and what they agreed to), and they...
by Richard Perry and Jeff Schreifels | Jun 13, 2018 | Joy, Love, Soliciting | Asking, Donor-Centered, Reporting Back
There is a school of thought in some major gift fundraising circles that if you do a really good job of telling your donors you love them by sending them thank-you cards, updates about your programs and small gifts every once in a while, the donors will just give out...
by Richard Perry and Jeff Schreifels | Nov 28, 2022 | Donor Communication, Donor Relations, Reporting, Reporting Back, YMAD | Impact, Moves Management, Reporting Back
One tiny report makes a tremendous amount of difference, because it closes the giving loop. Just last week I heard about some MGOs who closed the reporting-back loop successfully, but another didn’t. The contrast is stunning. Those that closed the loop told their...
by Richard Perry and Jeff Schreifels | Nov 24, 2017 | Reporting, YMAD | Impact, Moves Management, Reporting Back
One tiny report makes a tremendous amount of difference, because it closes the giving loop. Just last week I heard about some MGOs who closed the reporting-back loop successfully, but another didn’t. The contrast is stunning. Those that closed the loop told their...
by Richard Perry and Jeff Schreifels | Oct 25, 2017 | Proof of Performance, Reports | Impact, Reporting Back, Touch Points
The major reason non-profits lose economic value from donors, at a rate of 40-60% a year, is because the donor is not told that her giving is making any difference. This one fact is largely ignored by many non-profits, which is why they continue to struggle...
by Richard Perry and Jeff Schreifels | Oct 6, 2017 | Proof of Performance, Reporting | Reporting Back, Thanking, Touch Points
“How do I tell my donor she made a difference?” the MGO asked. “I mean, there are only so many ways to do that.” Good question. Jeff and I routinely tell MGOs that there is no limit to how many times they should tell a donor he is making a difference. You could do it...