Donor Changes Mind
The donor had given $25,000 for a project that the MGO had presented to him – a project with intended outcomes he was very excited about. But there was a problem. The MGO couldn’t get proof of performance information from the program people. And, as much as he tried,...
Ramp Up Your Use of Donor Feedback
Last summer the Orange County Rescue Mission had kids in their program decorate aprons for the MGOs, to present to their top donors as a way of showing that their giving was making a difference. The idea was to meet with the donor in person, present the apron, and...
Are You Going to Report on Impact This Year?
By now you’ve closed the books on last year. You’ve properly thanked all the donors in your portfolio for their great gifts, and now your attention in the next couple of months will be on how well you report on the impact of those gifts. Unfortunately, this is where...
14 Ways to Tell Your Donor She Made a Difference
“How do I tell my donor she made a difference?” the MGO asked. “I mean, there are only so many ways to do that.” Good question. Jeff and I routinely tell MGOs that there is no limit to how many times they should tell a donor he is making a difference. You could do it...
Tell Me How Great You Are, So I Can Stop Giving
It’s all about me! You’ve been around those kinds of people. Tiring. And ineffective. But many non-profits do the same thing. The annual report, the impact reporting documents, the web site elements that report on impact, the letters and emails that go out on impact –...TOP RATED PODCAST
Twice monthly, Richard and Jeff address current topics and classic problems in major gift fundraising.
