by Richard Perry and Jeff Schreifels | Mar 8, 2021 | Outcomes, Programs | Communication, Impact, Reporting Back
“I didn’t hear how my giving was making a difference, so I stopped giving.” This is the too-common statement you might hear from over half of the donors on your active donor file. They gave their gift. You didn’t show them how their giving made a difference. So, they...
by Richard Perry and Jeff Schreifels | Jan 18, 2021 | Donor Service, Management, Relationships | Customer Service, Impact, Reporting Back
During this pandemic we’ve been talking about how best to communicate with donors when you’re no longer able to meet face to face. We’ve stressed that it’s not so important how often you do that, but rather how meaningful your contact is with the donor for your...
by Richard Perry and Jeff Schreifels | Nov 18, 2020 | Receipting, Retention, Thanking | Impact, Moves Management, Reporting Back
Fourth in a Series: Things Major Donors Love (or Hate) You’ve had the experience: you do something for someone and nothing comes back. Silence. Crickets. I had an experience like this. I honestly didn’t set out to GET something back for taking an action that should...
by Richard Perry and Jeff Schreifels | Mar 4, 2020 | Giving Motivations, Messaging, Strategy | Donor-Centered, Giving, Reporting Back
I was talking to a friend yesterday – just visiting, catching up and going through the events of the last week. In the midst of the conversation, almost interrupting the line of conversation, she said: “I’m so frustrated with the X presidential campaign fundraising...
by Richard Perry and Jeff Schreifels | Dec 30, 2019 | Corporations, Donors, Foundations | Philanthropy, Reporting Back, Structure
7 Keys to a Successful Major Gift Program – Key #6: Treat Corporations and Foundations Just Like Individuals “Corporations, businesses, and foundations are an entirely different animal.” The Development Director said this with solid conviction and no room for...
by Richard Perry and Jeff Schreifels | Oct 9, 2019 | giving trends, Retention | Communication, Donor Attrition, Reporting Back
In this recent NonProfit Times article, Paul Clolery documents what many of us know to be true: donors are leaving. They’re literally running out the door. And it’s alarming. He tosses out facts like: The number of donors plunged during the first six months of 2019...