Your Words Really Matter
It’s a problem I have had to deal with most of my life. Where my mouth gets in front of my brain. The words come out and, BAM, there is no getting them back. You know what I mean. You have said something and then, once your brain catches up, you realize that you...
Donor Offers Are Not Valued
“Look, donors know what we do. Just tell them we need their support, and they will give.” “Donors have a general interest in what we do. There is no need to provide more detailed information.” “Our financial management is our business – donors do not need...
Respect Your Donor’s Privacy!
I had known the principle all along. But my sympathy for the MGO had persuaded me that it was OK to do. So, I supported the practice of just showing up at a non-responsive donor’s door unannounced bearing gifts and glad tidings. This changed when I heard three...
Can’t Find a Donor’s Phone Number?
For many frontline fundraisers, one of the biggest barriers to connecting with donors is not about getting the nerve to call and follow up with a donor; it’s getting the number or email in the first place! In fact, it’s probably the #1 question we get when we urge...
Go Ahead. Offend Your Donors by Not Listening
Third in a three-part series: “Why Your Donors Aren’t Giving More” You walk into your favorite restaurant and are seated at your preferred table – a booth in the corner. Looking at the menu you’ve decided to order the special, a cup of tomato soup and a chicken salad...TOP RATED PODCAST
Twice monthly, Richard and Jeff address current topics and classic problems in major gift fundraising.
