by Richard Perry and Jeff Schreifels | Sep 17, 2018 | Donor Criteria, Moves Management, Strategy | Cultivation, Donor Retention, Retention
This question was posed to Jeff and me: “what do I do with a donor who hasn’t given in three years?” Our usual answer is: “Move on to the next donor.” Here’s why we say that. In major gift fundraising, where only one out of every three donors who meet your major gift...
by Richard Perry and Jeff Schreifels | Mar 12, 2018 | Connections, Direct Mail | Donor Attrition, Donor Retention, Giving
The effect a MGO has on a donor is enormous, when the donor moves from direct mail communications only to being cared for by a live, warm, caring human being. This effect is one of the least appreciated and valued economic realities of major gifts.Most people think...
by Richard Perry and Jeff Schreifels | Jan 8, 2018 | Caseloads, Moves Management, Portfolio Management | Donor Retention, Prioritizing, Tiering
A few years ago the comedienne Kathy Griffin had a reality show called “My Life on the D List.” Essentially she made fun of herself as a non-“A-list” celebrity and the lack of respect those celebrities get from the public. It was a funny show, but there were many...
by Richard Perry and Jeff Schreifels | Sep 20, 2017 | Distractions, leadership | Donor Attrition, Donor Retention, Stewardship
Every day I talk with CEOs, EDs, Directors of Major Gifts and Development Directors about the health of their major gift programs. In almost every instance, they each tell me something like this: “Well, our big problem is that we don’t have enough major donors. If you...
by Richard Perry and Jeff Schreifels | Aug 11, 2017 | Reporting Back, Stewardship | Donor Retention, Donor-Centered, Moves Management
“How come I can’t get them to tell me how they used my money?” the donor asked. That one question alone captures a huge problem in fundraising – a problem you can do something about in your major gift program. In the 40 years I have been involved in fundraising, I...
by Richard Perry and Jeff Schreifels | Jun 2, 2017 | Attrition, Communication, Thanking | Donor Retention, Impact, Moves Management
“I don’t understand why the donor stopped giving,” the MGO said. “They seemed so interested in what I had proposed last year. They gave, but they have been silent ever since.” Stop and analyze each part of this statement: I don’t understand why the donor stopped...