by Veritus Group | Oct 27, 2023 | Donor-Centered, Non-profit Management, Organization Structure, Strategic planning | Donor-Centered, Finance, Fundraising, Management, Non-Profits, Planning, Structure
The structure of a non-profit has everything to do with whether the organization is running effectively and efficiently, and whether the donor is experiencing the best the organization can offer. When every function of the organization is aligned in support of the...
by Richard Perry | Sep 25, 2023 | Curiosity, Donor Preferences, Donor-Centered | Accountability, Communication, Curiousity, Customer Service, Donor-Centered
It’s no secret that we all have our preferences about all kinds of things. Stop and think what you prefer in food, vacations, clothes, cars, friends, sports, communication, politics, movies, humor etc. It’s a huge list. And very specific. Focus on that one word:...
by Jeff Schreifels | Sep 15, 2023 | Development Team, Donor Pipeline, Organization Structure, Strategy, Systems, Teamwork | Donor-Centered, Events, Fundraising, Non-Profits, Philanthropy, Pipeline Development, Strategic Plans, Structure, Teamwork
It’s not surprising. We are so into ourselves that we forget what fundraising all is about. We are so regimented in our thinking that we lose sight of donors. What am I talking about? The pervasive need that non-profits have to turn a fundraising strategy into a...
by Jeff Schreifels | Aug 30, 2023 | Care, Customer Service, Donors as Mission | Donor-Centered, Donors as Mission, Major Gift Officers
Recently, one of our Client Experience Leaders told me a story that a major gift officer relayed to him that left me dumbfounded. But, sadly, not surprised. The major gift officer had been working with a donor for a few years when the donor said he wanted to leave a...
by Richard Perry | Aug 28, 2023 | Donor Attrition, Donor Communication, Donor Relations, Passions and Interests, Reporting Back | Communication, Donor Attrition, Donor Retention, Donor-Centered, Passions and Interests, Reporting Back
Everyone is wringing their hands over the drop in giving in 2022. “The Giving USA annual report on philanthropy showed that, in 2022, nonprofits raised $499.33 billion — a 3.4% year-over-year drop in current dollars and a 10.5% downturn when adjusted for inflation.”...
by Richard Perry and Jeff Schreifels | Jun 2, 2023 | Donor Fatigue, donor relationships, touch points | Communication, Donor-Centered, Meaningful Connections, Relationships
There’s a lot of chatter about donor fatigue out in the marketplace. So, I thought I would Google it. I asked for the signs that donor fatigue is occurring. Google said: Reduced frequency of donations. Smaller donation amounts. Unresponsiveness to calls, emails, and...