by Jeff Schreifels | Oct 9, 2024 | Assessments, Donor File, Insight | Asking, Data, Donor Attrition, Evaluation, Fundraising, Non-Profits, Value Attrition
One of the privileges I have in my work is that I get to review every donor assessment that we do. Over the last 15 years, I’ve reviewed well over a 1,000 of them. I love reviewing them because it gives me great insight on donor behavior, trends, and how much...
by Jeff Schreifels | Jun 26, 2024 | Analytics, Data, Donor Value Attrition, giving trends, Performance, Value Attrition | Data, Giving, Metrics, Value Attrition
I recently got an email from Philanthropy Today with the headline, “Big Gifts Rise by 6% This Year, Aided by a Single Giant Donation.” Now, you probably will not read past that headline because, well, you’re busy. I get that, but what will happen is that everyone will...
by Guest Contributor | Apr 10, 2024 | CRM, Database, Donor Database, Priorities | Communication, Data, Database, Management, Performance, Prioritizing
Yes, I know the phrase is “can’t see the forest for the trees,” and it calls out how we can get so wrapped up in the details that we can’t see the situation as a whole. But the opposite is also true, and it’s a significant problem in relationship management...
by Jeff Schreifels | Mar 29, 2024 | Data, Metrics, Performance Measurement, Relationship Fundraising | Data, Metrics, Relationships
Many fundraising managers rely on measuring fundraisers’ activity, i.e., how many phone calls an MGO makes, the number of face-to-face donor meetings each month, or the number of asks. The problem with action-based metrics is that they don’t demonstrate results, and...
by Jeff Schreifels | Mar 27, 2024 | Data, Donor Pipeline, Major Gift Pipeline, Measurement, Metrics, Moves Management, Upgrading Donors | Data, Direct Response, Donor Retention, Metrics, Moves Management, Pipeline Development, Upgrading
I was recently at a fundraising conference and there was a session on benchmarking. The discussion evolved around measuring the effectiveness of each stream of revenue, how to do that right, whether or not that was even relevant, etc. There was no discussion on how to...
by Karen Kendrick | Mar 18, 2024 | Assessments, Change Management, Data, Donor Retention, Donor Value Attrition, The Veritus Way | Data, Donor Attrition, Donor Retention, Metrics, Overcoming Objections, Performance, Relationships, Retention, The Veritus Way
Are you a non-profit leader who sees the writing on the wall that maybe your membership program has hit a plateau? If so, you’re not alone! Here’s an example of what this might feel like. The membership program or giving society that your organization has relied on...