Resolve to Serve Your Donor, Don’t Sell Them
First of Six New Year’s Resolutions that will Change Your Life As we begin 2020, I thought now would be a good time to suggest some New Year’s resolutions that can take you from being a good major gift officer and development professional to being a GREAT one. These...
10 Ways to Wow Your Major Donors and Win Them for Life
Most non-profits are not focused on serving their donors. It’s a shame, because if they did provide their donors with excellent service, the actual investment compared to the eventual return would be overwhelming. But it takes a lot of upfront investment before your...
Don’t Just Serve Your Donors; Do More of This.
Decades ago if you were a non-profit, just getting out a thank you receipt in the mail to a donor was considered a great accomplishment, and the donor was thrilled. Then donors became more sophisticated and demanding. They wanted that thank you receipt within 48...
Going Beyond What is Expected of You: Providing Outrageous Service
Third in a Four-Part Series For you to be a good major gift officer, expectations are already high. I listed those expectations in my first blog post in this series. Your work is no small task; Richard and I know that you have one of the toughest jobs that the...
To Grab a Donor’s Attention, Be a Luddite
I just read a poignant blog post from Seth Godin called “Mobile Blindness.” The gist of it is that you are so inundated with information through your phone that you only scan the surface of information, so you become blinded and rarely dig into real information. I...TOP RATED PODCAST
Twice monthly, Richard and Jeff address current topics and classic problems in major gift fundraising.
