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Dealing with Ignorant Donors

Dealing with Ignorant Donors

by Richard Perry and Jeff Schreifels | Feb 16, 2018 | education, Management | Communication, Conflict, Donor Visits

“I wish I had never said that!” Have you had this experience? You meander through life, find yourself in a meeting or an encounter with someone and then, wham! you say something stupid. I have done it way more times than I would like to admit. And most of the time I...
Dealing with the Disinterested Spouse or Partner

Dealing with the Disinterested Spouse or Partner

by Richard Perry and Jeff Schreifels | Mar 10, 2017 | Communication, Differing Interests | Conflict, Couples, Donor Visits

The husband loves the organization; the wife doesn’t. But they share decision-making on donations. How should you handle a disinterested spouse or partner? In another situation, the wife loves the organization but the husband was offended by a staff member at a recent...
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