by Guest Contributor | Jun 12, 2024 | Donor Relations, Money, Relationship Fundraising | Communication, Culture of Philanthropy, Curiousity, Donor Conversation, Donor Offers, Fundraising, Money, Relationships
What is the ‘yes’ your donor can offer? I recently listened to a Life Kit segment on NPR’s All Things Considered program on the topic of tips for lending money to friends and family. The hot take was, don’t. It can complicate relationships. Well, yes. The...
by Karen Kendrick | Jun 7, 2024 | Communication, Empathy, mistakes, Non-Profit Leadership | Communication, Executive Directors, Leadership, Management, Personal Development
Being a good leader doesn’t mean you have to be perfect. On the contrary, the one top tested behavior when it comes to positively impacting your team’s job satisfaction and plan to stay is your ability to admit when you are wrong. Previously, research across...
by Jeff Schreifels | May 6, 2024 | Communication, Donor Communication, Email, Writing | Communication, Customer Service, Donor Conversation, Relationships
Recently on our team Slack channel, our coaches shared that we send a lot of these tips to our clients about how to write an effective email, so I thought it would be a great resource to share them here so they’re all in one place for your easy reference. Here are...
by Richard Perry | Apr 15, 2024 | Donor Journey, Donor Pipeline, Donor Relations, Organizational development, Relationship Building, Relationship Fundraising | Communication, Donor-Centered, Donors as Mission, Pipeline Development, Retention
This blog post is the first in a series of six titled, “The House Your Donor Lives In.” It’s good to be home. You’ve said that many times, haven’t you? I have. There is something about coming home – where things are familiar, where you feel you belong,...
by Guest Contributor | Apr 10, 2024 | CRM, Database, Donor Database, Priorities | Communication, Data, Database, Management, Performance, Prioritizing
Yes, I know the phrase is “can’t see the forest for the trees,” and it calls out how we can get so wrapped up in the details that we can’t see the situation as a whole. But the opposite is also true, and it’s a significant problem in relationship management...
by Karen Kendrick | Apr 3, 2024 | Employee Management, Leaders, Non-Profit Leadership, Non-profit Management, Transformational Gifts | Communication, Curiousity, Executive Directors, High Givers, Leadership, Management
Leaders, I know that it can feel like a tricky balancing act. How do you push for your fundraisers to make bigger asks without pressuring them into a transactional approach with donors? Let’s say you just heard that a donor gave half a million dollars to the...