by Richard Perry | Mar 20, 2024 | Communication, Donor Relations, job title, Job titles | Culture of Philanthropy, Customer Service, Development Directors, Donor-Centered, Executive Directors, Jobs, Major Gift Officers, Major Gifts, Philanthropy
Jeff and I have said many times – and I think you probably agree if you’re here reading our blog – that this major gift thing is NOT about the money. In fact, when done well, fundraising is never about the money. Good fundraising is about helping donors fulfill...
by Richard Perry | Aug 7, 2023 | Connections, donor relationships, Teamwork | Non-Profits, Relationships, Retention, Teamwork
Pay attention to your donor relationships! Care for your donors! Steward your donors! There’s a lot of messaging out there that being donor-centered and donor-driven is the key to solid donor relationships and donor retention. It’s against that reality that I...
by Richard Perry | Jul 5, 2023 | Asking, Offers, Value | Donor Attrition, Donor Offers, Pipeline Development, Value Attrition
In the course of our work, we look at hundreds of non-profit donor files each year, to examine both value attrition and donor pipeline vitality – and by that I mean, is the non-profit’s donor pipeline healthy? The pipeline reports we see (more often than not) show...
by Richard Perry | Nov 20, 2024 | Attitude, Back Office, gratitude | Reporting Back, Retention, Thanking
One thing that’s difficult for me to do is to focus on the positive things people do. Jeff and my wife both tell me regularly that I am too problem-oriented. There is good and bad news to this reality. The good news is that I am always focusing on what needs to get...